1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes your name, email address, phone number, and delivery address. We also collect information about your purchases and browsing activity on our platform.
2. How We Use Your Information
We use the information we collect to process your orders and payments, send you order confirmations and updates, provide customer support, improve our products and services, send promotional communications (with your consent), and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except to trusted partners who assist us in operating our website and servicing you, provided those parties agree to keep your information confidential. We may also release your information when required to comply with the law.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your account is protected by a password, and we use SSL encryption for all data transmission. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may update your profile information through your account settings. To request deletion of your account and associated data, please contact us at ecorootshyd@gmail.com. We will respond to your request within 30 days.
7. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at ecorootshyd@gmail.com or write to us at our registered address in 9-60, Anurag Nilayam, 9-60, St No. 3, MBD Complex, HMT Nagar, Nacharam, Hyderabad, Telangana 500076.